Discovery on site
Process mapping, stakeholder interviews and a measurable definition of what success looks like in numbers.
Company · Process
A predictable path from a messy problem to a production system
Seven stages, two-week sprints, a working demo at the end of each, and one named project manager who owns the answer to every question you have.
- 7
- delivery stages
- 14
- days per sprint
- 1
- named owner
Working demo every sprintShared board accessWeekly written statusHypercare after launch
Trusted by operators across eight industries
The short version
Most projects fail in the first three weeks
Not in development — in discovery. Assumptions get written down as requirements, nobody talks to the person who does the job daily, and six months later the software describes a process that never existed.
We spend the first stage in your building. Watching dispatch, sitting at the front desk, riding along on a delivery. The requirements document that comes out of that is short, specific and recognisable to your team.
Everything after that is rhythm: sprint, demo, feedback, sprint. You always know what shipped, what is next and what it costs.
How we operate
Six commitments that shape every engagement
Architecture & planning
Systems design, integration map, sprint plan and a fixed cost band you approve before a line of code.
UI/UX with real users
Wireframes to interactive prototype, tested with the people who will use it every day, not just the sponsor.
Development in sprints
Two-week cycles on real data with a working demo, a shared board and no surprises at milestone.
Testing & security
Automated suites, device and load testing, security review, and UAT run with your own team.
Deployment & hypercare
Staged rollout, data migration, training and daily support through the first weeks of live running.
Proof, not adjectives
Numbers we are happy to be measured on
14 days
between demos
Every sprint ends with working software
94%
sprints delivered in full
Tracked across the last two years
3 weeks
typical hypercare window
Daily support after go-live
Step by step
The sequence, in the open
- Stage 1
01. Discovery
On-site process mapping, interviews and success metrics agreed in writing.
- Stage 2
02. Planning
Architecture, integration map, sprint plan and approved cost band.
- Stage 3
03. UI/UX
Wireframes, prototype and usability testing with daily users.
- Stage 4
04. Development
Two-week sprints on real data with a demo at the end of each.
- Stage 5
05. Testing
Automated, device, load and security testing plus UAT with your team.
- Stage 6
06. Deployment
Staged rollout, migration, training and hypercare.
- Stage 7
07. Support
SLA-backed AMC, monitoring and a quarterly roadmap review.
“The fortnightly demo changed how our management reviewed the project. Nobody had to trust a status slide again.”
Straight answers
What buyers ask about our process
Start with a discovery conversation
Thirty minutes on your process, then a written scope with stages, sequence and an indicative cost band.