Onboarding across four portals
KYC here, bank statements there, e-sign somewhere else, and a customer who gives up midway.
Digital onboarding with KYC and e-sign, rule-based underwriting, collections automation and an immutable trail on every decision the system makes.
Built for CTO · Credit Head · Collections Head · Compliance Officer
Teams in finance & nbfc and beyond work with us
Where it breaks today
Before we propose anything, we check which of these are actually costing you money. Usually it is two of the four — and they are not the ones you expect.
KYC here, bank statements there, e-sign somewhere else, and a customer who gives up midway.
Policy changes are communicated verbally and applied inconsistently across branches.
Follow-ups are untargeted, untimed and unrecorded, and the tone is whatever the agent feels.
Evidence is reconstructed manually because the systems never recorded why a decision was made.
What we build for Finance & NBFC
One journey with document capture, bureau pull, bank analysis and e-sign completed in minutes.
Configurable policy rules, scorecards, deviation workflows and disbursal in one system.
Bucket-aware, tone-aware reminders across WhatsApp, voice and SMS with full recording.
Immutable logs of every rule, override and approval, exportable in one click.
Measured outcomes
22 min
median onboarding
Down from three days
+18%
collection efficiency
Segmented follow-up journeys
1 click
audit export
Full decision trail per case
Systems we integrate with
Compliance & controls
Your first 90 days
We write your credit policy down as rules and test it against historic cases.
KYC, bureau, bank analysis and e-sign live for one product.
Underwriting, deviations, disbursal and repayment operations.
Automation across buckets and a regulator-ready evidence layer.

Case study
Challenge — Onboarding took three days across four portals, credit policy was applied inconsistently, and every audit meant a month of manual evidence gathering.
What we built — A single digital onboarding journey with KYC and e-sign, rule-based underwriting with deviation workflows, and an immutable decision trail.
3 days → 22 min
onboarding time
+18%
collection efficiency
100%
decisions audit-trailed
“Compliance asked for the trail. We exported it in a click. That never used to happen.”
“Our credit policy is finally the same in Nagpur and Kochi.”
“The security review passed on the first pass.”
Buyer questions
No slide deck sales pitch. A senior consultant, your process, and a written plan within three working days.
Hi, I'm Aria — DOTFY's AI business consultant. 👋
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