AI Agent Development

3 delivery slots open this month

AI agents that finish the work, not just discuss it

Autonomous sales, support, voice and back-office agents that qualify leads, resolve tickets, process documents and update your systems — supervised, measurable and fully logged.

Fixed-scope proposal in 48 hours

Senior consultant on the first call

You own all code and IP

SLA-backed support after go-live

17+

Years of engineering experience

45+

Production agents running

71%

Inbound conversations handled end to end

9

Countries served

Free strategy consultation

Step 1 of 3

Scope

Budget & timeline

Your details

What do you need built?

Takes 40 seconds · Reply within one business hour

4.9 average from 128 Google reviews
Trusted delivery partner

200+ teams across India, the Gulf, the UK and the US ship with DOTFY

Enterprise governance, senior engineers only, and code you own from day one.

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Reliance logo
Infosys logo
Mahindra logo
Airtel logo
HDFC Bank logo
Zomato logo
Asian Paints logo
Microsoft logo
Amazon logo
Siemens logo
Unilever logo
Emirates logo
Autodesk logo
Kia logo
Shopify logo
Tata logo
Reliance logo
Infosys logo
Mahindra logo
Airtel logo
HDFC Bank logo
Zomato logo
Asian Paints logo
Microsoft logo
Amazon logo
Siemens logo
Unilever logo
Emirates logo
Autodesk logo
Kia logo
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4.9/5
128 verified Google reviews
100%
NDA-backed, IP transferred to you
48 hrs
Fixed-scope proposal turnaround
60+
In-house senior engineers
AWS Partner NetworkGoogle Cloud PartnerMeta Business PartnerISO 9001:2015ISO/IEC 27001:2022GDPR & DPDP ready
Cost of waiting

What this quietly costs before anyone calls it a problem

Most teams don’t lose revenue in one big failure. They lose it in small daily leaks — slow pages, manual handoffs, leads that never reach a human.

18 hrs

wasted weekly on manual work

37%

of leads never followed up

3x

cost to fix it later

Free 30-min review · No obligation · NDA on request

01

Hiring is the only lever

Every extra hundred leads or tickets means another headcount and another three months of ramp.

We fix this in the first sprint
02

Speed decides the deal

Whoever calls back first wins, and your team is asleep or in a meeting.

We fix this in the first sprint
03

Back-office work is invisible

Invoice matching, data entry and document checks consume people you cannot recruit for.

We fix this in the first sprint
04

Pilots that never ship

An impressive demo that never survives contact with real systems and real edge cases.

We fix this in the first sprint
05

Nobody trusts unsupervised AI

Without approval gates and logs, no CXO signs off on autonomous action.

We fix this in the first sprint
06

Agents that cannot act

A model that talks but cannot write to the CRM, book a slot or raise a ticket changes nothing.

We fix this in the first sprint
Our solution

How DOTFY solves it — one accountable system

Growth, automation, scalability, AI, security and performance — engineered together, delivered by one senior team.

Fixed scope48-hr proposalYou own the IP
01

Agents with real tools

Function-calling into your CRM, ERP, calendar, telephony and ticketing — read and write.

02

Supervision levels you choose

Suggest, approve-then-act, or fully autonomous per task class, adjustable as trust grows.

03

Human-in-the-loop by design

Confidence thresholds and value limits trigger review before anything irreversible.

04

Full observability

Every step, tool call and decision logged, replayable and exportable for audit.

05

Start narrow, expand fast

One high-volume task in production first, then adjacent tasks on proven rails.

06

Cost governed

Token budgets, model routing and caching so unit economics stay predictable.

Want this mapped to your business? Get a free solution blueprint in 48 hours.

Included, not upsold

What you get in the ai agent development build

Every item below is scoped, priced and delivered in the fixed proposal — no change orders for the basics.

Sales development agent

Qualifies inbound, follows up across channels and books meetings.

Included

Support resolution agent

Resolves tier-1 tickets, issues refunds within policy limits.

Included

Voice agent

Natural inbound and outbound calling with live CRM logging.

Included

Document agent

Extracts, validates and posts invoices, POs and KYC documents.

Included

Orchestration layer

Multi-agent routing, retries, fallbacks and escalation policy.

Included

Guardrails and approvals

Value limits, policy checks and maker-checker gates.

Included

Performance dashboards

Containment, accuracy, handling cost and revenue impact.

Included

Audit and compliance

Immutable step logs, PII handling and data residency control.

Included
12-month warranty Proposal in 48 hours 4.9/5 from 128 reviews
Why teams choose DOTFY

An engineering partner your board can sign off on

17+

Years

400+

Projects

4.9/5

Rating

17+ years of delivery

Four hundred plus projects across manufacturing, healthcare, retail, finance and logistics.

Dedicated senior team

Architect, designers, engineers and QA assigned to you — not rotated between accounts.

AI-first engineering

Every build is reviewed for where AI removes cost or wins time, not bolted on afterwards.

Current technology

Modern, supported stacks chosen for a five-year life, never a framework we happen to like.

Transparent process

Two-week sprints, working demos, a shared board and a weekly written status you can forward.

Named project manager

One accountable point of contact from kickoff to handover, reachable on WhatsApp.

Enterprise approach

NDA before discovery, security review before launch, and full IP transfer at close.

Long-term support

SLA-backed maintenance with monitoring, patching and a monthly enhancement pool.

Talk to the senior team, not a salesperson. Free 30-minute consultation, NDA on request.

Our development process

Seven stages, no surprises

You see a working demo every two weeks, approve cost before build, and always know which stage you are in.

  1. 01

    Discovery

    Process mapping, stakeholder interviews and a measurable definition of success.

  2. 02

    Planning

    Architecture, scope, sprint plan and a fixed cost band you approve before build.

  3. 03

    UI/UX

    Wireframes to interactive prototype, tested with the people who will use it daily.

  4. 04

    Development

    Two-week sprints on real data with a working demo at the end of each.

  5. 05

    Testing

    Automated suites, device and load testing, security review and UAT with your team.

  6. 06

    Deployment

    Staged rollout, data migration, training and hypercare through the first weeks.

  7. 07

    Support

    SLA-backed monitoring, enhancements and a quarterly roadmap review.

Kickoff within 7 days Two-week working demos Fixed cost approved before build
Portfolio preview

Recent work in this practice

See all case studies
AI sales agent conversation qualifying an inbound lead

Real estate

Inbound sales agent

Qualifies and books site visits within minutes, 24/7.

Get a similar build
AI voice agent call summary dashboard

Financial services

Collections voice agent

Polite reminder calls at scale with compliance scripts.

Get a similar build
AI document agent invoice matching screen

Manufacturing

Invoice processing agent

Three-way matching with exception queues only.

Get a similar build

Under NDA

Want the full portfolio for your industry?

We’ll send 3 relevant builds, real metrics and an indicative budget within 48 hours.

Verified case study

Consumer finance lender · Bengaluru

40% → 96%

Due accounts contacted per cycle

-58%

Cost per successful contact

+19%

First-cycle recovery rate

100%

Calls with compliant script and recording

Get results like these +919000012345

Full metrics deck shared under NDA on request.

The business challenge

A 60-person tele-calling team could reach only 40% of due accounts each cycle. Contact attempts were inconsistent, compliance scripting varied by agent, and cost per contact kept rising.

What we built

A voice and WhatsApp agent handling first-cycle reminders with strict compliance scripting, sentiment-based escalation to human collectors, payment link delivery and automatic CRM disposition.

Technology stack shipped

  • Python
  • OpenAI
  • Speech-to-text
  • Twilio
  • WhatsApp Business API
  • PostgreSQL
  • AWS

Human collectors now only handle the conversations that need judgement. Everything routine is done before 11am.

SSaif QureshiHead of Collections
Verified client reviews

What clients say after go-live

4.9/ 5 average128 Google reviews96% would refer us
Verified
The agent books meetings while our team sleeps. That is the whole business case.
PPriya NairVP Sales
Verified
Approval gates gave our risk team the comfort to let it run autonomously.
RRakesh MenonChief Risk Officer
Verified
Six weeks from pilot to production, on our own data.
AAnita DeshmukhHead of Digital

Want to speak to one of these clients?

We arrange reference calls with clients in your industry before you sign anything.

FAQ

AI Agent Development questions, answered honestly

Still unsure? A 30-minute call with a senior consultant will answer more than a proposal ever will.

3 proposal slots left this week

Get a fixed-scope ai agent development proposal in 48 hours.

Tell us the bottleneck. You get scope, architecture, timeline and a real cost band — no obligation, no sales chase.

  1. 01You share the bottleneck40 seconds, three short steps.
  2. 02Senior consultant callsWithin one business hour, not a bot.
  3. 03Fixed-scope proposalScope, timeline and cost band in 48 hours.
Mutual NDA before you share anything Full IP & source code transfer No lock-in retainers
4.9 average · 128 Google reviews · 96% would refer us

Free strategy consultation

Step 1 of 3

Scope

Budget & timeline

Your details

What do you need built?

Takes 40 seconds · Reply within one business hour

Book your free strategy session today.

Thirty minutes with a senior consultant who has shipped this exact kind of platform before.

Call now WhatsApp